SMS Terms and Conditions

Last updated: November 2026

  1. Program description
    Kalibri Labs, LLC ("Kalibri") operates the Kalibri Labs Verification SMS program. When you choose SMS as your two-factor authentication method on Hummingbird Market, Hummingbird Commercial, or other Kalibri platforms, we send one-time passcodes (OTPs) to the mobile number you provide so you can sign in securely. This program is used only for account authentication. We do not send marketing or promotional messages through it.
  2. How you opt in
    You opt in by selecting SMS as your two-factor authentication method and entering your mobile number during account setup or in your account security settings. Consent to receive SMS is not a condition of purchase or of using our services; you may choose a different authentication method where available.
  3. Message frequency
    Message frequency varies. You will receive one message each time you sign in or request a verification code.
  4. Cost Page
    Message and data rates may apply. Check with your mobile carrier for details about your plan.
  5. How to opt out
    You can cancel the SMS service at any time. Reply STOP to any message to opt out. After you send STOP, we will send one confirmation message and you will no longer receive SMS messages from us. If you opt out, you will need to choose another authentication method to sign in. To rejoin, reply START or re-select SMS in your account settings.
  6. Help
    Reply HELP for assistance, or contact us at support@kalibrilabs.com.
  7. Carrier liability
    Carriers are not liable for delayed or undelivered messages.
  8. Privacy
    Your mobile number and SMS opt-in data are used only to deliver this program. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy at https://www.kalibrilabs.com/privacy-policy/ for more information.
  9. Changes
    We may update these SMS Terms from time to time. Changes will be posted on this page with an updated date.Contact: Kalibri Labs, LLC, 1400 W. Lombard St, Ste A, PMB 2119, Baltimore, MD 21223, support@kalibrilabs.com