Join Our Team


Analyst, Customer Onboarding

PLEASE SUBMIT RESUMES TO ZOE HAMILTON, zoe@kalibrilabs.com.

Kalibri Labs, a big data and analytics firm specializing in hospitality, is looking for an Analyst to lead the client data acquisition and implementation process for our diverse set of hospitality clients.

We are seeking a candidate who is energetic and optimistic in the face of challenges, who demonstrates strong client-facing communication skills as well as the analytical ability to troubleshoot complex data issues.

The successful candidate will project manage multiple concurrent client projects, implementing a process-oriented approach and proactive communication of status to both internal and external stakeholders. He or she will work to optimize the onboarding process, and escalate and resolve potential risks before they become issues. A “can-do-will-do” attitude and the proactive initiative to get things done are required.

This is a hands-on position which requires a self-motivated, detail-oriented and analytically capable candidate who is able to collaborate within a team structure, as well as work independently (with some direction).

Responsibilities:

  • Interface directly with customers throughout the onboarding process
  • Manage multiple projects simultaneously while maintaining attention to detail
  • Validate client deliverables against our data specifications
  • Diagnose risks early in the process to prevent them from becoming issues or delays
  • Communicate across internal departments (Account Management, Sales, Engineering) to align on customer status and ensure on-time delivery of implementation
  • Create and maintain client-specific project documentation
  • Occasionally manage large-scale data enhancement projects that impact multiple clients

Desired experience and skills:

  • 3+ years of hospitality technology experience, focus on revenue management or similar discipline a plus (or comparable experience in a data-focused onboarding capacity)
  • A clear and client-focused communication style capable of articulating complex ideas succinctly, to all levels of understanding
  • A strong professional background in data analytics, with advanced usage of Excel
  • Project management experience a plus
  • Bachelor’s degree, preferably with an analytics, business or hospitality focus
  • Familiarity with Pentaho (or other BI tool), JIRA, Confluence, Salesforce is a plus
  • Familiarity with SQL is a plus

Analyst, Revenue Strategy and Account Management

PLEASE SUBMIT RESUMES TO MATT CARRIER, matt@kalibrilabs.com.

Job Description

The Analyst will support the Revenue Strategy and Account Management team. The Revenue Strategy Analyst will have an opportunity to initially spend time working with each of the teams at Kalibri Labs to build knowledge and refine future responsibilities. The Revenue Strategy Analyst will be responsible for assisting with ad-hoc analysis, customer data validation, client on-boarding and training as well as account management. The ideal candidate has a proven interest in the hospitality industry, real estate valuation analysis, and/or database management and has a desire to work with a dynamic, growing company.

Job Function (including, but not limited to)

Ad-hoc Analysis and Reporting: Assist the Kalibri Labs team with ad hoc analyses when needed for client visits, industry meetings, and for the Distribution Channel Analysis report. Additionally, perform consistent reporting for clients

New Client On-Boarding and Training: Assisting the Revenue Strategy Team with preparation for the onboarding and training of clients

Assist in day to day account management meetings: Participate in client facing meetings as a subject matter expert around the metrics and deliverables provided by the Revenue Strategy team to clients

Job Requirements

  • Advanced to Expert proficiency in Microsoft Excel (advanced formulas, advanced graphing and pivot table knowledge). Analyst may be required to pass an Excel test
  • Advanced knowledge of Microsoft Word and PowerPoint
  • Desire to work in a dynamic environment for a growing hospitality company
  • Excellent problem solving and analytical ability
  • Excellent attention to detail and organization skills
  • Excellent verbal and written communication skills
  • Ability to be flexible and multi-task

Preferred Experience

  • BA in finance, data science, hotel management or related field
  • 1-2 years of work experience in an analytics-focused position, preferably in a REIT or similar investment oriented position
  • Experience with business intelligence tools
  • Understanding of project management tools (JIRA)

Analyst, Reporting and Insights

PLEASE SUBMIT RESUMES TO ZOE HAMILTON, zoe@kalibrilabs.com.

Kalibri Labs, a big data and analytics firm specializing in hospitality, is looking for an Analyst to develop new reporting templates and fulfill existing reporting requests for our diverse set of hospitality clients. This is a hands-on position which requires a self-motivated, detail-oriented and analytically capable candidate who is able to collaborate within a team structure, as well as work independently (with some direction).

Responsibilities

  • Interface with customers and internal stakeholders to identify reporting requirements
  • Consolidate feedback from multiple sources in an orderly, positive and proactive way
  • Design creative visualizations of the data – we are seeking to take complicated concepts and communicate them in a clean, intuitive, easy-to-digest format
  • Develop Excel-based models or templates that transform raw data into fully formatted output reports ready for client use
  • Maintain and update our existing templated reports as needed
  • Train internal stakeholders on reporting templates to ensure successful implementation with our clients
  • Work with the Data Strategy group to proactively identify data enhancements to fulfill reporting needs
  • Occasionally assist in report fulfillment requests from clients

Desired experience and skills

  • Exceptional Excel skills are required – the successful candidate will possess the ability to produce client-ready outputs, attention to every detail, footnote and label, and the back-end formula knowledge to build scalable, dynamic models
  • Bachelor’s degree, preferably with an analytics, business or hospitality focus
  • Knowledge of the hotel industry or revenue management is strongly preferred, but not required
  • A clear and client-focused communication style capable of articulating complex ideas succinctly, to all levels of understanding
  • At least 2 years of professional experience with data analytics and data presentation or visualization
  • Familiarity with Pentaho, Business Objects, Cognos, Tableau or other BI tool is a plus
  • Familiarity with SQL is a plus

Technical Positions

ALL POSITIONS ARE BASED IN ROCKVILLE, MD. PLEASE SUBMIT RESUMES TO BOB BENNETT, bob@kalibrilabs.com.

Current technical environment:

File Storage

  • Hosted FTP
  • S3

Databases

  • AWS Redshift
  • Hadoop
  • MS SQL
  • MongoDb

DB Tools

  • SQL Server
  • SSIS
  • Hive
  • AWS EMR
  • Cloudberry
  • SQL Workbench

Product Manager

This position reports to the Chief Operating Officer

Roles and Responsibilities
•    Translate product strategy as determined by senior management into detailed requirements and wireframe prototypes
•    Deliver specifications and designs to the development team in a mutually agreed format and manner to be most effective
•    Act as the conduit for customer facing team to ensure products reflect a deep understanding of customer experience, identify and document product gaps and generate new ideas that grow market share, improve customer experience and drive growth
•    In support of senior management, create buy-in for the product vision both internally and, with key external partners
•    Specify market requirements for current and future products by gathering market feedback indirectly through customer facing team members and directly with customer interaction and observation .
•    Scope and prioritize activities based on business and customer impact for senior management review
•    Work closely with Development team to deliver quick time-to-market solutions and optimize resources
•    Assist Marketing, PR and Sales with product related materials and information
•    Act as a product evangelist to build awareness and understanding

Requirements
•    Proven work experience in product management
•    Proven ability to develop product requirements and effectively communicate recommendations to key stakeholders both internal and external
•    Solid technical background with understanding and/or hands-on experience in software development and web technologies
•    Strong problem solving skills and willingness to roll up one’s sleeves to get the job
•    Skilled at working effectively with cross functional teams in a matrix organization
•    Excellent written and verbal communication skills
•    MS/BS degree in Computer Science, Engineering or equivalent preferred
•    This position requires occasional travel.

Candidate must be legally authorized to work in the United States.


Senior Software Engineer

Rapidly growing startup is looking for exceptional software engineers aspiring to help change an industry. If you are uncommon; if you think software engineer is too generic; and you understand knowing everything is boring, keep reading!

Successful candidates will have a passion for building solutions to real-world problems. You appreciate the latest emerging technology and know when not to use it. Front-end, middleware and backend describe your playground – you can do any of them even if you love another. Data is not simply something you push and pull to populate your applications, but something you approach with veracious curiosity.  Big data is something you giggle about – if you don’t then you also have the courage to ask about the joke. You do more than code. You scare DBAs and systems administrators with your systems prowess and while its not your only focus, you know the speed that comes with understanding not just what you built but how it runs. You embody or recognize esthetics of code, user experience and data visualization. You take pride in your work and yet you know humbly that there are many ways to success. You are so proficient that you can rebuild in the time it takes others to sleep. Excellence isn’t interesting to you unless it also comes with growth. You thrive in agile environments – you understand why that’s not just a shorter waterfall. Having fun is integral to what you do.

Desired experience

  • 5-10 years experience or equivalent effectiveness
  • High-scale, high volume production applications
  • Full development lifecycle – from inception, to design, build, test, run and upgrade
  • Small to Big Data
  • Web services / micro-services
  • Data visualization
  • DevOps & Continuous Integration

Technologies

  • Java, Perl, php, Python
  • HTML5, JavaScript
  • D3 or other
  • RDBMs
  • Hadoop, AWS EMR, etc.
  • Gradle + junit + Jenkins etc.
  • RedShift
  • MongoDB
  • AWS
  • Linux 

Useful skills

  • Listening
  • Mathematics / Statistics
  • Traditional data management
  • Consulting

Candidate must be legally authorized to work in the United States.